Privacy policy
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy provided below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the Legal Notice (Impressum) of this website.
How do we collect your data?
Some data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data, such as your internet browser, operating system, or the time the page was accessed. This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data.
For this purpose, as well as for any other questions regarding data protection, you can contact us at the address provided in the Legal Notice. You also have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Details can be found in the section “Right to Restriction of Processing” in this Privacy Policy.
Analytics Tools and Third-Party Tools
When visiting our website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and so-called analytics programs.
The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options for objecting can be found in the Privacy Policy below.
General Information and Mandatory Information
Privacy
The operators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various personal data is collected. Personal data means data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this takes place.
Please note that data transmission over the Internet, such as communication by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information About the Responsible Party
The responsible party for data processing on this website is:
Khan International GmbH
Swiss UID No.: CHE-390.783.470
Swiss Telephone: +41 78 818 41 55
Email:Â info@a2z-home.ch
The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names and email addresses.
Legally Required Data Protection Officer
We have appointed a data protection officer for our company.
Khan International GmbH
Swiss UID No.: CHE-390.783.470
Swiss Telephone: +41 78 818 41 55
Email:Â info@a2z-home.ch
Withdrawal of Your Consent to Data Processing
Many data processing activities are only possible with your express consent. You may withdraw consent that you have already given at any time.
An informal notification by email is sufficient for this purpose. The lawfulness of data processing carried out before the withdrawal remains unaffected.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
If the processing of your personal data is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions.
The respective legal basis on which processing is based can be found in this Privacy Policy.
If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for direct advertising, you have the right to object at any time to the processing of your personal data for such advertising. This also applies to profiling insofar as it is connected with such direct advertising.
If you object, your personal data will subsequently no longer be used for the purposes of direct advertising (objection pursuant to Art. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, workplace, or the place of the alleged violation.
The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either yourself or through a third party, in a commonly used and machine-readable format.
If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.
SSL/TLS Encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator.
You can recognize an encrypted connection by the browser address changing from “http://” to “https://” and by the padlock symbol in your browser.
When SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Information, Blocking, Deletion, and Correction
Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing.
Where applicable, you also have the right to request the correction, blocking, or deletion of this data.
For this purpose, as well as for any other questions regarding personal data, you can contact us at the address provided in the Legal Notice.
Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data. You may contact us at any time using the address provided in the Legal Notice.
The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. During the verification period, you have the right to request restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request restriction of processing instead of deletion.
- If you have objected pursuant to Art. 21(1) GDPR, a balancing of your interests against ours must be carried out. Until it has been determined whose interests prevail, you have the right to request restriction of processing.
If you have restricted the processing of your personal data, such data may, apart from being stored, only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Objection to Promotional Emails
The use of contact details published as part of the legal notice requirement for sending unsolicited advertising and informational materials is hereby rejected.
The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, such as spam emails.
Data Collection on Our Website
Cookies
Our websites use cookies in some cases. Cookies do not cause any damage to your computer and do not contain viruses.
Cookies help make our services more user-friendly, effective, and secure. Cookies are small text files that are stored on your device and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit.
Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser when you visit our website again.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, accept cookies in certain circumstances or generally exclude them, and automatically delete cookies when closing the browser.
Disabling cookies may limit the functionality of the website.
Cookies that are necessary to carry out electronic communication processes or to provide certain functions requested by you, such as the shopping cart function, are stored based on Art. 6(1)(f) GDPR.
The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.
Where other cookies, such as cookies used to analyze your browsing behavior, are stored, these are addressed separately in this Privacy Policy.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us.
This includes:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the technically error-free presentation and optimization of the website; server log files must therefore be recorded for this purpose.
Contact Form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
We will not pass this data on without your consent.
The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR).
You may withdraw this consent at any time. An informal notification by email is sufficient for this purpose.
The lawfulness of the data processing carried out before the withdrawal remains unaffected.
The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, such as after your inquiry has been fully processed.
Mandatory legal provisions, particularly statutory retention periods, remain unaffected.
Inquiries by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it, such as your name and inquiry, will be stored and processed by us for the purpose of handling your request.
We will not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR insofar as your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.
In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in effectively processing inquiries addressed to us.
The data you send to us through contact inquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies.
Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.
Processing of Customer and Contract Data
We collect, process, and use personal data only insofar as it is necessary for establishing, defining the content of, or modifying the legal relationship with the customer (master data).
This is based on Art. 6(1)(b) GDPR, which permits the processing of data necessary for fulfilling a contract or carrying out pre-contractual measures.
We collect, process, and use personal data concerning the use of our websites (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Social Media
Facebook Plugins (Like & Share Button)
Our pages contain plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA.
You can recognize Facebook plugins by the Facebook logo or the “Like” button on our website.
When you visit our pages, a direct connection is established between your browser and the Facebook server through the plugin. Facebook thereby receives information that you have visited our website with your IP address.
If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile.
Facebook can thereby associate your visit to our website with your user account.
We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or how it is used by Facebook.
If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out of your Facebook account.
The use of Facebook plugins is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in achieving broad visibility on social media.
Analytics Tools and Advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies. These are text files stored on your computer that enable analysis of your use of the website.
The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there.
The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6(1)(f) GDPR.
The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP Anonymization
We have activated IP anonymization on this website.
Google shortens your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the United States.
Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there.
On behalf of the website operator, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage.
The IP address transmitted by your browser through Google Analytics is not merged with other Google data.
Browser Plugin
You can prevent cookies from being stored by selecting the appropriate settings in your browser software.
However, please note that doing so may mean that you cannot use all functions of this website to their full extent.
You can also prevent the collection by Google of the data generated by the cookie and relating to your use of the website, including your IP address, as well as the processing of this data by Google, by downloading and installing the browser plugin available from Google.
Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking the appropriate opt-out option. An opt-out cookie will be set that prevents the collection of your data during future visits.
Google Analytics Deactivation
For more information about how Google Analytics handles user data, please refer to Google's Privacy Policy.
Data Processing Agreement
We have concluded a data processing agreement with Google and comply with the applicable requirements of the data protection authorities when using Google Analytics.
Demographic Characteristics in Google Analytics
This website uses the “demographic characteristics” feature of Google Analytics.
This allows reports to be generated containing information about the age, gender, and interests of website visitors.
This data originates from interest-based advertising from Google and visitor data from third-party providers. This data cannot be attributed to a specific individual.
You can deactivate this feature at any time through the advertising settings in your Google account or generally prohibit the collection of your data as described in the “Objection to Data Collection” section.
Data Retention
Data stored by Google at the user and event level that is linked to cookies, user identifiers, or advertising identifiers, such as the DoubleClick cookie or Android advertising ID, is anonymized or deleted after 14 months.
Microsoft Clarity
We work with Microsoft Clarity and Microsoft Advertising to record how you use and interact with our website using behavioral metrics, heatmaps, and session recordings in order to improve and market our products and services.
Website usage data is collected using first-party and third-party cookies and other tracking technologies to determine the popularity of products/services and online activities.
We also use this information to optimize the website, for fraud and security purposes, and for advertising.
For more information about how Microsoft collects and uses your data, please refer to Microsoft's Privacy Policy.
Plugins and Tools
YouTube
Our website uses plugins from YouTube, a service operated by Google.
The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our pages containing a YouTube plugin, a connection is established to YouTube's servers.
The YouTube server is informed about which of our pages you have visited.
YouTube may also store various cookies on your device. With the help of these cookies, YouTube can obtain information about visitors to our website.
This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.
The cookies remain on your device until you delete them.
If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile.
You can prevent this by logging out of your YouTube account.
The use of YouTube is based on our legitimate interest in appealingly presenting our online services and is based on Art. 6(1)(f) GDPR.
For more information about how YouTube handles user data, please refer to YouTube's Privacy Policy.
Google Web Fonts
This website uses so-called web fonts provided by Google to ensure consistent presentation of fonts.
When a page is loaded, your browser loads the required web fonts into its browser cache so that text and fonts can be displayed correctly.
For this purpose, the browser you use must establish a connection to Google's servers.
Google thereby becomes aware that the website was accessed using your IP address.
The use of Google Web Fonts is based on our legitimate interest in providing a consistent and appealing presentation of our online services and is based on Art. 6(1)(f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Google Maps
This website uses the Google Maps mapping service via an API. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address.
This information is generally transmitted to a Google server in the United States and stored there.
The provider of this website does not influence this data transmission.
The use of Google Maps is based on our legitimate interest in providing an appealing presentation of our online services and making it easier to find the locations specified on our website. This is based on Art. 6(1)(f) GDPR.